Terms and Conditions

VMKL export import s.r.o.
Masná 697/19
Staré Město, Praha 1
110 00, Czech Republic
Registration number: 29043051
VAT: CZ29043051

Our buyers are wholesalers who sell our products in their own online or offline shops or to other wholesalers.

The agreement is considered final when we receive a full 100% payment according to the Proforma Invoice.

Payment options:
- Bank transfer;
- Online payment;
- PayPal (+5% fee).

Minimum order

Minimum order amount in our online store is 3,000 RUB (for shipping in Russia and to CIS) or 300 EUR (for shipping in Europe, to countries of Asia, Africa, America or to Australia).

Guarantee

We are ready to refund the items that were damaged during transportation (the list of SKUs and confirmation photos/videos required).

If you have any complaints, please contact our manufacturer hotline. We'll do our best to help you to solve the problem.

You can ship back any items at your own expense in 14 days after receiving them. After we receive the package, we'll refund the goods.

Shipping options:

- Courier shipping service (FedEx, UPS, GLS, etc.);
- EMS;
- Pick up.

Shipping cost is calculated individually and depends on the boxes weight and place of destination.

Other:

We use your personal data only to process and ship your orders and to inform you about available special offers (unless you unsubscribe).